01
Building & remodeling
Estimates that take a night to write, deposits and balances to keep straight, and a spring backlog that arrives all at once.
Back-office help for Maine contractors.
Built in Lisbon Falls by people who run a trades business here. Quotes, scheduling, invoices and follow-ups get drafted and organised for you — and nothing leaves the office until you say so.
A Maine season does not spread the work out evenly.
Frost goes out, the roads get posted, and half of what you scheduled for April moves. Then the ground firms up and everything anybody has been putting off since November lands in the same eight weeks. By August you are turning down work you would have taken in March. Come January the phone rings at night instead — frozen lines, dead heat, a camera that quit in the cold.
The paperwork does not follow that curve. It follows you. The estimate you promised on a Tuesday in July gets written at nine on a Thursday, because that is the first time you sat down. The invoice for a job you finished three weeks ago is still in the truck. The customer who called during mud season and got told “after the roads open” never got called back, and you only remember when you drive past the house.
None of that is a discipline problem. It is one person doing two jobs, and the office one always loses to the one that pays today.
What actually gets handled
- Calls and messages that come in while you are on a roof turn into a real record — name, number, what they want, where it is
- Estimates drafted from your own pricing, ready for you to look over and send
- Jobs, deposits and balances tracked in one place instead of three
- Invoices prepared when the work is finished, not when you remember
- Follow-ups written for the people you told you would get back to
- A short morning briefing: what needs you today, and what is waiting on somebody else
Nothing goes out without you
Everything above stops at a draft. Nothing is emailed to a customer, nothing is scheduled, nothing is billed and nothing is paid until you have read it and approved it. That is not a setting you can leave switched on by accident — it is how the thing is built. You will be reading more than you write, which is the point.
It is an automation system, not a robot running your company. It drafts; you decide.
Why a company in Lisbon Falls built this
Sovun Assistant came out of Sovun Technologies, a Maine company that installs cameras, cabling and networks for a living. The office work was drowning us the same way it is drowning you — quotes at midnight, invoices going out late, callbacks slipping. We built this for ourselves first. Then other trades asked for it.
That is worth something when you are deciding who to trust with your customer list: you can go read what our neighbours say about the install side, under our own name, in our own town.
What it costs
Starter is $149 a month with a one-time setup, and it is sized for a two-to-five person shop. Growth and Pro add more of the office as you need it. Everything is on the pricing page in plain numbers — no “contact sales”, no annual lock-in, and you own your data whether you stay or go.
Who it fits
Small crews with a full-time office problem.
Two to twenty-five people, one person carrying the paperwork, and a season that will not wait.
02
Mechanical & electrical
Emergency calls in January, service history worth keeping, and invoices that should go out the same week the work is done.
03
Seasonal & grounds work
A customer list you rebuild every spring, plow contracts to renew, and follow-ups that decide whether next year is booked.
Questions
Common questions
Do I have to be in Maine to use this?
No. The system runs the same anywhere. This page exists because we are here, we work here, and a Maine season shapes a trades business in ways a company in Austin does not think about. If that description fits how you run, it will fit whether you are in Sanford or Presque Isle.
Do you come out to my shop?
Setup is remote and takes a few days, so you do not lose a working day to it. That said, we are in Lisbon Falls, and if you would rather sit down at your kitchen table and go through it in person, we can do that. It is a normal request, not a special favour.
What happens in the spring when the schedule falls apart?
Posted roads and mud season move jobs around, and every move creates office work — the customer who needs telling, the estimate that has to be redated, the deposit that has to wait. That reshuffling is exactly the kind of work that gets drafted for you: the messages are written and queued, you read them and approve them, and they go. The rescheduling is still your call. Only the typing goes away.
I only have two people. Is this overkill?
Two people is the case it was built for. A crew of two has the same paperwork as a crew of ten and none of the office staff — which is why it usually lands on somebody's evening. Starter is $149 a month and covers a small shop properly.
Who can see my customer list?
You, and whoever you give access to. Your data lives in your own workspace, it is not pooled with other clients, and it is never sold or used to market to your customers. If you leave, you take an export with you.
Does it email my customers on its own?
No. Nothing is sent, scheduled, purchased or billed without you approving it first. Drafts are prepared and put in front of you; a person presses send. That rule does not have an off switch.
See it on your own work.
A 30-day pilot on one real workflow. Human approval on everything. No long-term contract.